Seeking a role to lead and manage workplace technology and network infrastructure, with a focus on Microsoft 365, security, and service reliability, while standardizing solutions across the organization. Aiming to drive innovation, stay updated on emerging technologies, and ensure alignment with industry best practices and regulations

Mandatory Skill(s)

• Bachelor’s degree in Computer Science, Information Technology, or equivalent professional experience;
• 7+ years of experience managing workplace technology and infrastructure;
• Must have hands-on experience in Microsoft 365 infrastructure: Intune, EOP, SharePoint, Purview, MDE, DLP, endpoint management;
• Experience with IAM, Entra ID, JML workflows, and PIM;
• Strong understanding of network protocols (WAN, LAN, TCP/IP, VPN, DHCP) and SD-WAN;
• Knowledge of Zero Trust security model, ZTNA, micro-segmentation, and identity federation;
• Strong technical, analytical, and engineering skills with hands-on management of workplace and infrastructure environments.

Desirable Skill(s)

• Certifications in Workplace Technology, Cloud, or Networking (preferred but not mandatory);
• Familiarity with financial services industry, Telco operations, and regulatory requirements;
• Knowledge of ITIL framework, IT service management, and Agile methodologies.

Responsibilities

• Designed and standardized workplace technology and IT infrastructure solutions across the group, ensuring compliance with industry best practices and regulatory requirements;
• Implemented and managed workplace technology solutions, including end-user computing, Microsoft 365, Microsoft Copilot, telephony, collaboration tools, office productivity applications, and managed print services;
• Managed enterprise network infrastructure, including WAN, LAN, firewalls, routers, switches, load balancers, remote access, and network applications;
• Coordinated IT infrastructure troubleshooting, incident management, and service recovery to minimize system downtime and business disruption;
• Monitored third-party service providers' performance and ensured compliance with service-level agreements (SLAs);
• Evaluated emerging workplace technologies and recommended infrastructure improvements aligned with business needs, industry trends, and regulatory standards.

If you are interested in this role, click on the “Apply to this job” button below or you could also write in with your CV to Nidhi Dubey at nidhi.d@sciente.com quoting the job title.

Nidhi Dubey
Lead Technology Talent Acquisition Specialist (APAC)