We are hiring a Windows Cloud Infrastructure Expert to oversee production operations, manage critical escalations, and ensure infrastructure stability across Windows, VMware, Hyper-V, AWS, GCP and HPE environments. The ideal candidate will drive technical improvements, infrastructure projects and operational best practices within a financial services environment.

Mandatory Skill(s)

• Bachelor's degree in IT, Computer Science, Engineering or a related field;
• Must have 2 – 5 years of experience in Windows Infrastructure Management;
• Strong hands-on expertise in Windows OS, Hyper-V and Failover Clustering;
• Hands-on experience with HPE hardware (DL, Synergy, SimpliVity and Alletra series);
• Strong scripting and automation skills using Python and PowerShell, including workflow integration tools;
• Experience with Active Directory and Windows patch management tools;
• Ability to troubleshoot complex infrastructure issues across multiple technologies;
• Good knowledge of VMware (vSphere, vCenter, vROps and vRLI) is an added advantage;
• Strong communication, problem-solving and interpersonal skills;
• Customer-focused, proactive team player with the ability to work under pressure.

Desirable Skill(s)

• Scripting and automation using Python, PowerShell, Perl, or VBS, including workflow integration tools;
• Experience with monitoring and patching/deployment tools such as HP OMI, Tivoli, Altiris, or BMC.

Responsibilities

• Lead and manage technical activities, task delegation and issue resolution within the Windows Operations team;
• Provide technical guidance, coaching and knowledge sharing to improve team capabilities and performance;
• Manage and enhance Windows infrastructure services, ensuring system availability, reliability and SLA compliance;
• Drive automation, technology adoption and continuous service improvements to enhance operational efficiency;
• Lead complex incidents, troubleshoot technical issues, perform root cause analysis and implement corrective actions;
• Review technology changes, assess risks and ensure production readiness of new projects and solutions;
• Collaborate with technical teams, architects, service managers and project stakeholders on infrastructure projects and technology roadmaps;
• Act as the technical escalation point for clients, managing service quality, requests and operational risks;
• Ensure compliance with applicable regulatory, security and internal policies;
• Work on rotating shifts covering European business hours, with rotational on-call support during weekdays and weekends. 

If you are interested in this role, click on the “Apply to this job” button below or you could also write in with your CV to Aarthy Sezhian at aarthy.s@sciente.com quoting the job title.