We are seeking a Windows L3 RUN Engineer with 8–10 years of experience in Windows infrastructure and 3–5 years in financial institutions, with strong expertise in Windows OS, Hyper-V, failover clustering, and L3 production support.

Mandatory Skill(s)

• 8–10 years of experience managing Windows environments, including 3–5 years in financial institutions;
• Strong hands-on expertise in Windows OS, Hyper-V, and failover clustering;
• Hands-on experience with HPE DL, Synergy, Simplivity, and Alletra hardware;
• Strong PowerShell, Python, and workflow automation skills;
• Experience with Active Directory and Windows patching tools;
• Strong L3 production support, incident, problem, and root-cause management experience;
• Ability to handle complex and high-severity infrastructure issues;
• Bachelor’s/Engineering degree with strong communication and stakeholder management skills.

Desirable Skill(s)

• Knowledge of VMware vSphere, vCenter, vROPS/VRLI and exposure to AWS/GCP;
• Experience in infrastructure automation, service improvement, and technology transformation projects.

Responsibilities

• Provide L3 support and resolve complex Windows infrastructure incidents and escalations;
• Manage Windows OS, Hyper-V, Failover Clustering, and HPE infrastructure;
• Drive RCA, problem management, service improvements, and automation;
• Ensure infrastructure availability, stability, and SLA compliance;
• Support technology projects, production readiness, and infrastructure transformations;
• Collaborate with architects, technical teams, and clients on technical issues and roadmaps;
• Provide technical guidance, coaching, and knowledge sharing to the team;
• Participate in rotating shifts and on-call production support.

If you are interested in this role, click on the “Apply to this job” button below or you could also write in with your CV to Roshni Mishra at roshni.m@sciente.com quoting the job title.