Business Technology Jobs

Business Analyst (Pega)

Seeking a Business Analyst with strong Corporate Banking and Client Lifecycle Management (CLM) expertise. Responsible for driving client onboarding initiatives and translating business requirements into functional solutions across APAC.

Mandatory Skill(s)

  • 5+ years of Business Analyst experience in Corporate Banking / Financial Services;
  • 3+ years of Client Onboarding, KYC, or CLM project experience;
  • Strong Client Lifecycle Management (CLM) functional knowledge;
  • Pega CLM knowledge, including workflows, case management, routing, SLAs, and dashboards;
  • Strong experience in user stories and acceptance criteria;
  • Experience with AS-IS / TO-BE process flows and exception scenarios;
  • Understanding of integrations, data mapping, control points, and NFRs;
  • Full project lifecycle experience from discovery through UAT, go-live, and stabilization;
  • Experience managing APAC stakeholders across business, operations, compliance, and technology;
  • Experience supporting UAT, business validation, and end-user training.

Desirable Skill(s)

  • Exposure to CLM automation and digitization: dashboards, document management, e-signature, IDP, and STP.
  • Exposure to AI-enabled automation initiatives in banking.
  • Pega CLM experience is preferred.

Responsibilities

  • Gather, analyze, and document client onboarding requirements across APAC;
  • Translate requirements into functional specifications, user stories, and acceptance criteria;
  • Facilitate requirements workshops and process walkthroughs;
  • Develop AS-IS / TO-BE process flows, including exception scenarios;
  • Liaise between business users and technology delivery teams;
  • Track and resolve requirements, process, and solution design issues;
  • Support UAT through test scenarios, coordination, and business validation;
  • Conduct end-user training and knowledge transfer for go-live.

If you are interested in this role, click on the “Apply to this job” button below or you could also write in with your CV to Shruthi GR at shruthi.gr@sciente.com quoting the job title.

Shruthi GR
Lead Technology Talent Acquisition Specialist (APAC)