We are seeking IT Operations professionals responsible for managing daily batch processing across mainframe and distributed systems, ensuring system uptime and performance, and maintaining data centre security.
This role involves monitoring and resolving system issues, coordinating with development teams and system administrators for problem resolution, executing recovery procedures, and supporting system maintenance and disaster recovery tests.
Mandatory Skill(s)
- Diploma / Degree in Information Technology, Computer Engineering, and/or Computer Science;
- At least 5 years of experience in data centre operations providing IT server support and infrastructure maintenance;
- Relevant track record in IT operations and jobs scheduling;
- Proven experience with mainframe systems usage, particularly IBM Workload Scheduler (IWS);
- Proven hands-on experience with IBM mainframe operating system z/OS, TSO, ISPF, SDSF and z/OS Console management;
- Ability to work and lead in a 24/7 operational environment
- Ability to perform 12-hour shift duty including nights, weekends, and holidays;
- Knowledge of DB2, DBC, and AS400 systems;
- Excellent communication and interpersonal skills, with the ability to collaborate effectively in a team environment.
Desirable Skill(s)
- Certified Data Centre Professional (CDCP).
Responsibilities
The Technology Operations Team Lead oversees a team of Technology Operations Executives, ensuring 24/7 service availability.
Responsibilities:
- Team Leadership
Oversee shift activities and manage handovers
Train and guide team members
Ensure prompt escalation of issues to stakeholders - Batch Service Management
Schedule and manage daily batch processing on mainframe and distributed systems
Monitor job failures and coordinate with Application Teams on the resolution
Maintain operational logs and documentation - System Maintenance and Performance
Oversee regular backups for DB2, DBC, and AS400 systems
Monitor mainframe systems, job queues, and performance metrics
Coordinate resolution of hardware issues and system errors - Data Centre Operations
Supervise facility monitoring and access control
Ensure compliance with security policies
Manage server rack keys withdrawal and collection - Disaster Recovery
Lead system maintenance and disaster recovery tests
Oversee execution of recovery procedures
If you are interested in this role, click on the “Apply to this job” button below or you could also write in with your CV to Cecilia Chong at cecilia@sciente.com quoting the job title.
