Key Account Manager

Are you passionate about managing and growing client relationships while maximizing revenue?  If you have experience working with advertisers then we have the right opportunity for you as a Key Account Manager

Mandatory Skill(s)

• Min 5 years of proven relevant experience as Key Account Manager;
• Skilled in sales and providing solutions based on customer needs;
• Working at a platform or digital marketing firm; 
• Good knowledge/experience in performance marketing and SEM, good hands-on skills;
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels;
• Excellent organizational skills;
• Ability to manage multiple accounts, deadlines, and deliverables simultaneously;
• Strong time management and prioritization skills;
• Outstanding ability in problem-solving and negotiation;
• BSc/BA in business administration, sales or relevant field.

Desirable Skill(s)

• Experience in using analytics and reporting tools to track performance;
• Ability to thrive in a fast paced environment.

Responsibilities

• Develop and maintain long terms trusting relationships with a portfolio of top advertisers to ensure retention and revenue growth;
• Continually acquire a thorough understanding of key customer needs and requirements;
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives;
• Ensure the correct solutions are delivered to our top advertisers in a timely manner;
• Serve as the link of communication between key customers and internal Client teams;
• Resolve any issues and problems faced by our top advertisers and deal with complaints in an efficient manner to maintain trust and protect revenue;
• Play an integral part in generating new sales that will turn into long-lasting relationships;
• Manage regular meetings our top advertisers including weekly, monthly and quarterly business reviews;
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

If you are interested in this role, click on the “Apply to this job” button below or you could also write in with your CV to Tasnim Kayamali Rangwala at tasnim.r@sciente.com quoting the job title.