An exciting opportunity for Application Support Engineer, responsible for troubleshooting complex issues, scripting automation, maintenance and performing application deployment related tasks to ensure application stability and performance.
Mandatory Skill(s)
- Diploma / Bachelor’s degree in Computer Science, Information Technology;
- At least 2 years of experience in IT service management or support roles in large scale organizations with diverse IT systems;
- Strong experience in Application Support & Troubleshooting;
- Hands-on experience with Oracle SQL and database management;
- Knowledge of Linux/Red Hat, SSH, and system debugging;
- Experience in application maintenance, deployment, and patch management;
- Familiarity with ActiveMQ, CORBA, and RESTful APIs;
- Understanding of CI/CD pipelines and software architecture design;
- Strong analytical and problem-solving skills for effective issue resolution;
- Good communication skills for collaboration with diverse technical and non-technical stakeholders.
Desirable Skill(s)
- Familiarity with cloud platforms (e.g., AWS, Azure);
- Experience in Java, Spring Boot, JavaScript, React.js, JSP, CORBA, Maven, ActiveMQ, Oracle SQL, Linux (Red Hat).
Responsibilities
- Provide for application-related issues, troubleshoot and resolve technical problems, and escalate complex issues when necessary;
- Perform regular maintenance tasks, including updates, patches, backups, and code changes, ensuring application stability and security;
- Assist end-users with queries, provide training, and document common issues for future reference;
- Manage incidents through a ticketing system, ensuring timely resolution and continuous improvement;
- Collaborate with IT teams, development teams, and third-party vendors to ensure seamless application integration, support, and maintenance;
- Deploy and test applications in DEV and UAT environments before production rollout.
If you are interested in this role, click on the “Apply to this job” button below or you could also write in with your CV to Nisha Kumari at nisha.k@sciente.com quoting the job title.
