Centered around managing, troubleshooting, and supporting the IBM AS/400 (also known as IBM iSeries or IBM Power Systems) environment. The role is often focused on ensuring the stability, performance, and security of the AS400 systems.
Mandatory Skill(s)
- Diploma or above in Computer Science or related discipline;
- 4 year's working experience preferred;
- Sound experience in AS/400, Control M, Microsoft Azure, AWS Cloud and Windows PC operations;
- Holder of ITIL V3 Foundation certificate is preferable.
Desirable Skill(s)
- Good interpersonal and communication skills to handle both internal and external customers;
- Good command of both written and spoken English and Chinese.
Responsibilities
- Deliver services in compliance with SLA and meeting service targets;
- Implement Infrastructure Projects and Support Existing Business Units (ie. HK, Group office, Indonesia);
- Support New Business Unit Buildup & other Group Initiatives (ie. Philippines and Vietnam);
- Support Control-M, AWS Cloud, Media Management and Life Asia system;
- Compliance to IT Risk & Security policies;
- Operates computers by responding to console messages and handling peripheral devices such as printers, tape drives, etc., in compliance with standards, policies and standard operating procedures. Assist on IT project implementation;
- Managing the backup systems, cycling tapes or other media, filling and maintaining printers;
- Ensuring all changes within or affecting the computer room space are effectively evaluated for the potential impacts or risks to DC operations from proposed changes to production and development systems;
- Assist on special projects implementation, support and coordination with the IT project teams;
- Notifying the participants in the incidents related to Data Center operations in a timely and appropriate fashion;
- Facilitating the resolution of issues related Data Center operations.
If you are interested in this role, click on the “Apply to this job” button below or you could also write in with your CV to Binod Chetri at binod.c@sciente.com quoting the job title.
