We are looking for a Business Analyst to work on platform upgrade projects within Consumer Banking Operation team for a reputed bank.
Mandatory Skill(s)
- Possess a Bachelor's degree in Accounting, Finance, or Technology;
- Have 5 years of experience in the banking industry, on credit card processing, chargebacks, or fraud analysis;
- Has 3 to 5 years of experience in operations or project management;
- Demonstrate advanced proficiency in Excel, PowerPoint, Word, and Visio;
- Exhibit strong communication skills alongside excellent analytical and problem-solving abilities;
- Maintain high attention to detail with exceptional organizational and time management skills to handle daily operations effectively;
- Able to lead and manage multiple projects simultaneously while adapting to shifting priorities in a dynamic environment;
- Self-driven and capable of working collaboratively in a team or independently as needed.
Desirable Skill(s)
- Familiarity with the VisionPlus application.
Responsibilities
- Collaborate with Operations, Business, Tech teams, and vendors to execute a strategic platform upgrade;
- Provide project management support, including communications, governance calls, and preparation of presentation materials;
- Work with operations users, business stakeholders, fellow business analysts, tech and vendor consultant for functional design and solutioning;
- Participate in design and build discussions with Operations and Tech teams;
- Develop and oversee testing plans with Operations and vendor test teams;
- Manage user acceptance, regression, and performance testing, ensuring critical functions are covered and defects are resolved;
- Identify process improvements and propose timely solutions to address project or testing challenges;
- Oversee post go-live enhancements, including tactical fixes and strategic upgrades.
If you are interested in this role, click on the “Apply to this job” button below or you could also write in with your CV to Xuan Yi Lim at xuanyi.lim@sciente.com quoting the job title.
