Business Delivery Manager

We're seeking a dynamic leader to support our Credit Card team in executing impactful campaigns that drive payment volume.

Mandatory Skill(s)

• Degree in Finance, Information Technology, banking and related discipline;
• Has 2 years of work experience in stakeholder management and end to end project Management in banking industry
• Experience in conducting User Acceptance Test (UAT) and live verification (LV);
• Manage multiple stakeholders, multi-task and work under pressure in a fast-paced and dynamic environment;
• Has strong project management and organizational skills with great attention to detail;
• Good Understanding of Stakeholder management and requirements gathering;
• Excellent communication skills and can work independently;
• Strong team player with good interpersonal skills.

Desirable Skill(s)

• Knowledge of Credit Cards and loyalty rewards systems (One Loyalty System) will be an added advantage;
• Prior experience working with rewards system will be an added advantage.

Responsibilities

• Support end-to-end campaign setup in the One Loyalty System (OLS) to assist the team in executing campaigns;
• Gather user requirements from business users regarding campaign requests;
• Coordinate the prioritization of campaign requests;
• Plan and execute User Acceptance Testing (UAT) and live verifications (LV) by drafting test scenarios, setting up data, and validating results with business users to ensure desired outcomes;
• Collaborate with the Rewards Delivery Team and the external vendor (OneEmpower) to prepare the Paraforms and establish campaign rules in OLS;
• Manage the resolution of UAT and production issues for the campaigns in collaboration with business and delivery teams.

If you are interested in this role, click on the “Apply to this job” button below or you could also write in with your CV to Sanjana Meduri Venkata at sanjana.m@sciente.com quoting the job title.