An exciting opportunity as an Operations Manager handling overall management of Car Park Service, Support and Delivery operations.
Mandatory Skill(s)
- Diploma or Degree in Electrical Engineering, Computer Engineering/Science or Information Technology;
- Has at least 5 years of relevant experience in Car Park Maintenance Support and Operations;
- Experience in end-to-end procurement activities (i.e. budget approval, tender/quotation, purchase requisition, invoice tracking and verification);
- Able to drive team to work together to resolve complex issues by sharing in-depth knowledge and experience;
- Strong team player, effective at communicating internationally and used to working closely with remote teams;
- Independent and able to manage projects, vendors and stakeholders with strong customer facing and communication skills;
- Proactive and self-starter with good analytical and creative thinking;
- Good communication, presentation, and advisory skill.
Desirable Skill(s)
- PMP and ITIL certifications.
Responsibilities
- Assist in overseeing and managing car park operations within a 24/7 environment;
- Prepare and update all car park operational processes and generate regular reports;
- Develop and present proposals for operational improvements to both customers and internal management;
- Ensure the project meets all Key Performance Indicators (KPIs) and Service Standards set by the company and the client;
- Develop, review, and update Standard Operating Procedures (SOPs) to enhance operational efficiency;
- Promote and enforce safety standards and practices across all operations;
- Ensure adequate staffing levels to ensure smooth and efficient day-to-day operations;
- Collaborate closely with customers, stakeholders, and relevant agencies involved in the project.
If you are interested in this role, click on the “Apply to this job” button below or you could also write in with your CV to Nisha Kumari at nisha.k@sciente.com quoting the job title.
