An exciting opportunity as an Operations Manager handling overall management of Car Park Service, Support and Delivery operations.
Mandatory Skill(s)
- Diploma or Degree in Electrical Engineering, Computer Engineering/Science or Information Technology;
- Has at least 5 years of relevant experience in Car Park Maintenance Support and Operations;
- Experience in end-to-end procurement activities (i.e. budget approval, tender/quotation, purchase requisition, invoice tracking and verification);
- Able to drive team to work together to resolve complex issues by sharing in-depth knowledge and experience;
- Strong team player, effective at communicating internationally and used to working closely with remote teams;
- Independent and able to manage projects, vendors and stakeholders with strong customer facing and communication skills;
- Proactive and self-starter with good analytical and creative thinking;
- Good communication, presentation, and advisory skill.
Desirable Skill(s)
- PMP and ITIL certifications.
Responsibilities
- Part of the Operation team to oversee the car park operations in a 24/7 working environment;
- Responsible to manage the operating budget as well as to support the procurement administrative related activities (i.e. RFP/RFQ);
- Responsible to compile and consolidate the car park operation reports for internal management and customers for analysis;
- Ensure fulfilment of Project Key Performance Indicator and Service Standards as meted by the corporate or customer;
- Ensure process and controls are in place to ensure the effective management of operations and services beyond the Service Level Agreements (SLA);
- Formulate and review Standard Operating Procedures (SOPs) to improve operations management;
- Managed vendors and IT service contracts ensuring the various service levels are met within the contractual agreement;
- Ensure adequate manpower to provide daily operations runs smoothly;
- Liaise closely with customer and external vendors involving the project.
If you are interested in this role, click on the “Apply to this job” button below or you could also write in with your CV to Cecilia Chong at cecilia@sciente.com quoting the job title.
