Our prestigious client is seeking for a Network Engineer(s) to enhance and maintain the network performance service level to ensure the smooth business operations within the organization. You will be responsible to handle the incident response & investigation, working with vendors and the respective teams to efficiently resolve issues within the agreed Service Level Agreement (SLA).
Mandatory Skill(s)
- Degree in Computer Science, Engineering, Electronics or Information Technology;
- At least 7 years of working experience in managing IT system network operations and support (24×7), service recovery, problem management, risk mitigation and impact assessment;
- Proven track record with over 7 years of hands-on experience in successfully implementing IT infrastructure projects for LAN and WAN environments;
- Proficient in installing and configuring a wide range of network technologies, including LAN, WAN,VoiP, WiFi, wireless controllers, access points, firewalls, security gateways, VPNs, 802.1x protocol, VLANs, and L2/3 switches;
- Skilled in using monitoring, network diagnostic, and network analytics tools to ensure optimal network performance and troubleshoot issues efficiently;
- Experience in project and vendor management;
- Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users;
- Strong problem-solving skills and the ability to work independently and collaboratively in a team environment.
Desirable Skill(s)
- Professional and technical certifications that include CCIE, CCNA, CCDP, CCNP, ITIL, PMP, CITPM, CISSP, AWS Certified Solutions Architect.
Responsibilities
- Lead and manage the network operations, incident handling, maintenance, compliance, and renewal of IT infrastructure systems (Wired/Wireless) to ensure all systems are working in good condition to maintain normal operations;
- Ensure proper project and change management to ensure delivered solutions meet technical, functional, performance and business requirements;
- Coordinate with vendors and act as a point of contact for mitigation measures and assist to resolve the issues and investigation for root cause;
- Collaborate with the IT teams to address vulnerabilities and respond to security incidents;
- Responsible to detect signs of abnormality and to report overall system health status to ensure recovery actions, correction actions and preventive measures are in place for every incident reported;
- Lead and manage 24/7 operations and conduct periodic audits to ensure that the network infrastructure complies with industry standards, regulations, and company policies;
- Maximizing network performance through ongoing monitoring and troubleshooting;
- Scheduling and coordinating network upgrades while investigating network faults;
- Provide regular reports to senior management on network performance, incident resolution, and compliance status.
If you are interested in this role, click on the “Apply to this job” button below or you could also write in with your CV to Gunjan Arora at gunjan.a@sciente.com quoting the job title.
Gunjan Arora
Technology Recruitment Specialist, APAC
Technology Recruitment Specialist, APAC