System Engineer

We are seeking a skilled and highly motivated System Engineer who has strong Windows Server Management experience to help manage the installation, configuration, testing and support in IT system implementation projects.
 

Mandatory Skill(s)

• Diploma or Degree in Computer Science, Information Technology, or Engineering;
• At least 2 years of experience as a System Engineer or similar role, with a focus Windows 10 and 11 operating system;
• Strong knowledge of desktop hardware components, peripherals, and their configuration;
• Experience as a System administrator, provide support, troubleshoot and maintain computer servers and networks;
• Good technical skill in LAN/WAN, configuration and troubleshooting server, storage and tape library hardware knowledge;
• Proficiency in diagnosing and resolving technical issues related to window server computing;
• Familiarity with software deployment tools and methodologies;
• Experience with Active Directory, Group Policy, and system security configurations;
• Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users;
• Possesses strong problem-solving and analytical skills with ability to work independently and collaboratively in a team environment;
• Able to work within tight timelines with good prioritization skills.
   

Desirable Skill(s)

• Knowledge in networking technologies encompassing Fortinet, Sophos and Cisco switch, router, and firewalls. 

Responsibilities

• Install, configure, and maintain Windows 10 and 11 operating systems in the IT system implementation projects;
• Manage IT operations including managing servers, active directory, backups, virtualization, storage and other infrastructure related tools;
• Diagnose, troubleshoot, and resolve hardware and software issues related to servers;
• Collaborate with cross-functional teams to deploy software applications, updates, and patches across the server environment;
• Implement and manage security measures, including antivirus software, firewalls, and encryption, to safeguard against potential threats and vulnerabilities;
• Monitor and optimize system performance, ensuring efficient utilization of the servers and responsiveness of user applications;
• Provide technical support and guidance to end users, addressing inquiries, resolving problems, and offering training as needed;
• Performing on-site for system troubleshooting to support users facing issues on both Windows and Linux systems;
• Create and maintain documentation related to system configurations, processes, and troubleshooting procedures;
• Understanding the customers system architecture and design to better support future enhancement in server system usage;
• Deploy endpoint protection and ensure firewalls are configured properly on both Windows and Linux systems;
• Manage and follow up with IT vendors on IT service level delivery and server issue;
• Collaborate with various IT vendors on project implementation.

If you are interested in this role, click on the “Apply to this job” button below or you could also write in with your CV to Yi Hui Ng at yihui.ng@sciente.com quoting the job title.